The Employability Skills

These have been developed and are continually being upgraded from market research into what employers are looking for from their employees.

This list is certainly different to what it was five years ago.  Things certainly change.

Technology, thinking, globalisation all have a part to play in this as well as the adoption of Agile methodologies in the workplace.

When you are designing your resume, make sure you highlight and address each one of these in order to grab the attention of the employer.

  • Decision Making
  • Innovation
  • Leadership
  • Problem Solving
  • Interpersonal Skills
  • Communication
  • Time management
  • Teamwork

Coaching is a Spiritual Discipline

I just spent half an hour with a master.

He’s a coach, but he’s a coach who is always coaching.

You know you aren’t just going to have a conversation with him.

He always turns the light upon you.

He opens you up like a can, you feel your insides squirm,

You know he is asking questions you never would ask of yourself,

You feel your blindsides dangerously close, you sense the dangers you’d never considered.

He called it working his craft…and he is a true craftsman.

Dancing lightly around you, his feet have the light touch of a Zen monk.

He’s up front with all of his prospective clients,

He’s not going to work with 90% of the people he meets with,

So let’s get honest here, if it works for you, great, lets move on.

If it doesn’t, it’s been great to meet you.

It’s that total honesty and respect that a coach gifts to you.

For that brief time, it is really, really…all about you.

That is a truly rare experience…and kings always find themselves surrounded by sychophants

He’s reminded me that the gift of coaching is to push back,

To acknowledge without hooks,

To give without selling.

Thanks Brad Giles – you are an awesome coach!

Your Work Values Audit

Thank you for coming here.  Welcome.

Welcome to your exploration of what you value at work.

This is really a journey of discovery and you may be in for some surprises.

For so long now, people have been telling you what you should value, what they want you to value…and what society wants  you to value.

Here, now, is your chance to find out what really is so for you.

Good luck, follow the instructions…and if you get stuck – email me.

Here is your:  Work Values Audit

Our face shot 2

A Business With Community, Style & Soul

You know I love businesses, business models and businesses with clearly defined values and vision.

And I really love businesses that add value to their community.

One business I really love to visit in Sydney is Deus Ex Machina (The God in the Machine)

I was talking to the very knowlegeable and helpful Faidon about business models, motorcycles, Reg Mombassa and how much I loved this place when it opened, mixing art, motorbikes and coffee cultures –  a heady mix at that time!

He mentioned an amazing place for me to visit in Newtown – a business that mixed coffee culture, good food and bikes – but that had a community vision around helping locals maintain and rebuild their bikes – so I sought it out – it was called “The Rising Sun”

If you check out the website, it tells the story of friends coming together to bring their businesses together, using crowdfunding, making a difference to the community, using a club business model – they really have it all going on and are experts at maneuvering in this form of business.

Down  a back lane in Newtown, it’s the sort of place only locals would know about.

Here’s my first impressions:

Then I met Brad.

He’s a highly skilled mechanic who is managing the workshop, freeing up one of the owners to build their family.

He was articulate, reflective, an amazing teacher who oozed patience with both machines…and people.

He knew the business model intimately patiently fielding my questions and gently correcting me any time I generalised or assumed.  Both he and the owners are determined to stay true to their community vision.

On the community side, I couldn’t think of a better person to facilitate this amazing place of learning and fellowship.  This guy knows machinery...and he knows people.

He told the story that he had  motorbike accident recently and put it out to the community that he needed some help in the workshop.  The people came and helped.

This community is alive and well.

You eat fantastic food, you have great coffee, the environment is amazing, there’s an amazing mezzanine floor upstairs – great for meetings and get togethers – it’s  a community hub.

…and through the interior, there are hat tips to the investors and founders, giving credit, where credit is due.  The wall of fame pictured below, features spanners with names of crowd funding individual contributors engraved upon them.  The people who made this happen – all get acknowledged.  Everybody is a part of the community.

Go and Check it out!

If you have an idea for your community, who could you partner with to create an inspirational hub like this?


Let me know what you think. email me.


Uncommon Service

The girls who wrote this are funny, relentless and drive their message of carefully thought-through service offerings that make trade-offs and concessions to traditional bean counting metrics that slashes costs of service delivery and increases profitability in unexpected ways.Uncommon Service


In fact, they often mention how, when such a company is purchased by another company and their accountants come in to streamline and optimise profits, that the opposite happens to every conventional wisdom they try to implement.

They talk about how in the quest for service excellence across all metrics, inevitably leads you to service mediocrity.

You are convinced, page by page, that the art to achieving excellence is to decide which areas of service you are willing to be bad at.

The trick is; thinking deeply enough to figure out which areas you will have the courage to be bad at.

“The truth is often buried deeper than where you intuition can reach.  Uncovering it starts with the willingness to stop treating your beliefs as facts.”

This book is remarkable…as are the two authors who both are driven by their unique inner grand purposes.

Francis Frey and Anne Morriss


Want to Scale up your Business?  email me.





What Drives Us…

Well, I’ve been here in Sydney alone since February, while my wife Rose and our son  Ted Te Rau Aroha, have returned to take care of my mother-in-law Norma in New Zealand.

I’ve had a lot of work projects to deal with and my loneliness has been so intense, that on reflection, I realise it’s been driving me, motivating me and it’s been rocket fuel both for and in my work.

Every day has been waking up to: “my family, not being with me.”

I was having a conversation the other day with a colleague about how our constraints can often hold our greatest breakthroughs. 

Certainly, I turned my constraint of loneliness into passion and creativity in my work.

My colleague asked me what my goals were twenty years ago…I immediately went back to my first week in New Zealand, in intensive care, praying over my newborn son in a humidicrib, while my wife was upstairs on morphine and recovering from surgery.

My goals and my prayers at that time, were the one and the same.

For my son’s heart to keep beating                                                                      and my wife to get through her surgery.

I couldn’t think much past that.

You see, my life was in this slowed down universe of me and my son’s crib, surrounded by doctors, nurses, technicians and life supporting machines, blur rushing past me in their own time, their own pace.

There even was a restructure going on in the hospital at the time and all the nurses had to reapply for their jobs, fear was in the air and the medical profession has no training in sales or CV writing…so I was rewriting nurse’s resumes and giving interview strategy coaching in the waiting room over my coffee…

This has all come back to me right now.

Just like a goods train, when it brakes suddenly, each of the carriages bumping into the one in front – boom boom boom!  All the years, all the times I raced to the hospital, making deals with God, all the times in hospital, when all we needed was to get past the next part of the process – the future would just take care of itself…

All of these times I now realise have made me who i am.  i am not a capital I anymore.

You see, I’m no longer important as I used to be. I’m part of something larger than me.  Something that matters more than me.  I now think about taking care of my son and my wife…even somehow after I die.

I still haven’t got anything in place…but I’m working on it.

While I write this, Kim Jong-un and President Trump are shaking the foundation of long term plans.

The enormous damage to our ocean’s environment from the ongoing Fukushima meltdown has taken fish off human’s menu…God knows what’s next.

I asked a wise and old Irish friend of mine, Jack Kelly once: “How on earth did you guys manage through two world wars and a terrible depression?  How did you put food on your table and keep a roof over your heads?”

He paused, then turned and looked a me directly and said:

“We looked after each other.  We took care of each other and we shared whatever we had.  We worked together and made ends meet”

You know, we all probably need to be doing that right now.  Taking care of each other.  Sharing what we have and working together to get us all through.

We die as individuals, but we live as part of a team, a tribe or a community.

My work with Navitas has been my work with my tribe.  I’m so grateful to be welcomed into this tribe. My role as a trainer has been a role heavy with the trust of taking care of my students.  I have taken that on seriously and given them everything it takes for them to have a safe place to learn about how to deal with the world of work.

Yet here I am again…my wife and son in hospital again…except we are in different countries, with different responsibilities.

My railway train has come to a stop.  The past is banging into me boom boom boom.

My commitment, actions and my responsibilities have to continue for us all to survive.

So, given that this is a blog that’s dedicated to motivation, here is a good example of a guy moving forward, with cross currents of primal and contractual motivations…using his word as his guiding principle, to uphold the values he holds dear in his work…and to also support his family so far away.

Like they say:

If you don’t stand for something, you’ll fall for anything.

Watch this space.


So, You’d Like to Understand Disruption?

Clayton Christensen is an unlikely looking and sounding prophet.

A homey story teller, deeply religious, he is a very tall man, who shows small, under capitalized companies how to go up against and win against giants.

The first I’ve heard about Clayton was when he was in university during lectures, he would wonder at the insights that other students would share…and he would re-engineer their answers to find the questions they had been asking themselves to come up with their answers.  He created a method he called: “The Clayton Christensen custom method for thinking through a class of problems” 

Clayton is often referenced in the deep study I’m currently engaged with.

So I checked him out and discovered how his folksy story telling style, clothes his Rhode’s Scholar sharp intellect and Socratic disciplines.

This video below, has shaken the pillars of conventional business and accounting wisdom…which he equates to being another religion.

If you want to understand what’s behind most of the disruptive elements and processes in our current world, then listen to this video.

I promise that this man will get you thinking.


Want to know more?email me

Me & Students 3

Where we rate Globally in the Digital Competition…

Not that well, apparently…if you live in Australia.

However, if you are a Kiwi:

Digital Evolution index 2017

As part of a collaboration between the Fletcher School at Tufts University and Mastercard, this study formed a Harvard Business Review Article. Read here.

The article explains the four areas of positioning countries as being:

Stand Out countries are highly digitally advanced and exhibit high momentum. They are leaders in driving innovation, building on their existing advantages in efficient and effective ways. However, sustaining consistently high momentum over time is challenging, as innovation-led expansions are often lumpy phenomena. To stay ahead, these countries need to keep their innovation engines in top gear and generate new demand, failing which they risk stalling out.

Stall Out countries enjoy a high state of digital advancement while exhibiting slowing momentum. The five top scoring countries in the DEI 2017 ranking — Norway, Sweden, Switzerland, Denmark, and Finland — are all in the Stall Out zone, reflecting the challenges of sustaining growth. Moving past these “digital plateaus” will require a conscious effort by these countries to reinvent themselves, to bet on a rising digital technology in which it has leadership, and to eliminate impediments to innovation. Stall Out countries may look to Stand Out countries for lessons in sustaining innovation-led growth. Countries in the Stall Out zone can put their maturity, scale, and network effects to use to reinvent themselves and grow.

Break Out countries are low-scoring in their current states of digitalization but are evolving rapidly. The high momentum of Break Out countries and their significant headroom for growth would make them highly attractive to investors. Often held back by relatively weak infrastructure and poor institutional quality, Break Out countries would do well to foster better institutions that can help nurture and sustain innovation. Break Out countries have the potential to become the Stand Out countries of the future, with China, Malaysia, Bolivia, Kenya, and Russia leading the pack.

Watch Out countries face significant challenges with their low state of digitalization and low momentum; in some cases, these countries are moving backward in their pace of digitalization. Some of these countries demonstrate remarkable creativity in the face of severe infrastructural gaps, institutional constraints, and low sophistication of consumer demand. The surest way for these countries to move the needle on momentum would be to improve internet access by closing the mobile internet gap — that is, the difference between the number of mobile phones and the number of mobile phones with internet access.


Trust you found this useful.